In a statement emailed to The Register, Atlassian attributed the problem to a script that went awry. One of its avowed values is 'Don’t the customer.' Maintenance gone wrong Since April 5, when the service trouble began, Atlassian's stock has dropped from about $317 per share to about $287 at time of publication.Īccording to Atlassian, over 200,000 customers use its software. This perhaps explains why Wall Street does not appear to be impressed. The downtime already exceeds the 8 hours and 45 minutes allowed annually for Premium plans (99.9 percent uptime) under Atlassian's Service Level Agreement, so affected customers may be entitled to refunds. CircleCI suffering 'degraded performance' for hours.How? Bitbucket engineering chief tells all You need to shift millions of repos to AWS without any downtime.Atlassian warns of critical Confluence flaw.Atlassian flags Bitbucket and Confluence Data Center flaws.'I wish they'd just bin the roadmap and focus on service reliability and making existing products more performant!' 'Watching execs excitedly shill flashy new products at #atlassianteam, on the second day of a Jira and Confluence outage, is so frustrating,' wrote Joseph Clift, delivery lead for a London-based tech firm, via Twitter.

How to use confluence with jira